Chaya
Rusk
(CHĀY-uh)
SENIOR DESIGN OPERATIONS PROFESSIONAL
ABOUT CHAYAI am a Los Angeles-based systems thinker with more than a decade of expertise in operations centered on people, process, and efficiency.
My experience spans startups to a Fortune 5 healthcare organization, and a global innovation consultancy in between. From transportation advocacy to healthcare design operations—it all starts with empathy.
MY APPROACHBusiness savvy and design excellence.
With skillful translation between business strategy and design practice, design teams and business leaders can reach their shared goal—to deliver delight.
Data storytelling.
Raw data is neutral. Useful data is analyzed, verified, and made meaningful.
Accessibility and inclusion.
Professor Todd Rose says:
“Fit is the birthright of every person.”
I am excited for a future designed to meet every person where they are. Joy, creativity, and exploration are for everyone.
“Systems thinking is the mandate of DesignOps. We have to think of the full-service design also for our partners in the ecosystem, like [colleagues], those executing our designs, and the experiences they’re having.”
Chaya Rusk • Rosenfeld Media 2022 Usability Day Panel