Experience

〰️

Experience 〰️

CVS Health Senior Design Program Manager

2024 (Present)

  • Owns data storytelling led metrics program for design org of 400 people across diverse disciplines

  • Develops and maintains team programming to promote culture and inclusion

  • Establishes and sets organizational communication standards and process maps

IDEO Business Development Coordinator

2018-2019

  • Organized pipeline for eight principals and their portfolios

  • Project proposal writing/scoping/staffing

  • Client dossiers and event facilitation, culminating in the Future of Health event in 2019

ActBlue Financial Operations Associate

2015-2017

  • Diversity committee founding member

  • Arranged sponsorships, professional development, and travel

  • Handled high volume chargebacks

  • Leveraged SQL and Quickbooks to reconcile nearly 20 bank accounts in compliance with campaign finance law.

CVS Health Digital Design Program Manager

2020-2024

  • Connected Agile methodology with design practice & process

  • Built org-wide backlog/prioritization program to track foundational programs contributing to design maturity

  • Supported design disciplines (Accessibility, Content Design, UX research)

Confer Health Operations Administrator

2017-2018

  • Developed and streamlined operational, HR, and lab material processes

  • Designed purchasing system for IRB-led clinical study

  • Built and ran successful company offsite for cross functional team of engineers, scientists, and designers

Transportation for Massachusetts Outreach Organizer

2014-2015

  • Absorb and organize historic policy and to identify avenues for forward progress

  • Developed talking points for advocacy among constituents, transportation professionals, activists, and elected officials

  • Documented a constituent/voter target list; participated in community events

Talks & Certifications

  • Coached 2014-2015 team through tournaments and practice.

    Built community and taught safety.

    • Managed blog—oversaw content calendar, managed 2-4 team members, edited, organized contributor pieces, wrote content. Established standard voice and tone.

    • Organized 2020 all-virtual event, facilitating sessions with a focus on accessible presentation.

Boston University

2010-2014

Bachelor of Arts in International Relations

Concentration in Foreign Policy, Prelaw Program

Design Talks: How DesOps Manages Change at Scale

August 2024

Dynamic storytelling to 500 person audience on modular toolkit for large-scale change management

Rosenfeld Media Panel: World Usability Day

November 2024

Read a transcript from the event

Certified Airtable Builder

I like databases. I like them way more when they enable shared understanding across stakeholders at every altitude.

Education & Volunteering